Wd has a more extensive desktop line for the mac, with the premium my book studio line, which features an allmetal enclosure and capacities up to 4tb. Western digital external hard drive set up guide manual on. About your wd drive my passport ultra user manual 2. Our builtin antivirus checked this mac download and rated it as 100% safe. Wd discovery is a light weight desktop application for mac and windows that.
Here are some common wd smartware problems reported by users. I looked at a few forums and watched a few youtube videos. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. As a result of the feedback, weve developed some improvements to the software. Compatibility can vary, depending on hardware configuration and operating system. My passport for mac portable hard drive, with the wd discovery, wd security and wd drive utilities software. Protect your files with the free 30day trial of wd smartware pro and back up your files to your wd elements. For all of these advanced and flexible backup features, it can not only help you avoid all the possible problems and limitations of wd smartware but also offers you a more comfortable backup. Home tab functional description display component description your computer icon provides a graphic representation and name of the internal hard drive or drive partition on your computer that the wd smartware software will access for backup and retrieve functions. And it fully supports windows 1087 and other windows versions. Western digital my passport user manual pdf download.
Wd smartware can only backup files, windows operating system and the applications are not supported. After the wd smartware software categorizes the different types of files on the selected hard drive, clicking the. Tips for getting started with the wd my book backup drive. My passport essential portable hard drive user manual getting started 1 getting started thank you for purchasing this wd product. This will start the installation process for the backup software. Western digital my passport go setup manual open a web browser on your system and launch the western digital software official website.
The vcd looks like an actual cd volume and appears on the screen each time you connect your wd drive to the computer. Wd smartware installer by western digital technologies. The most recent installer that can be downloaded is 1. Wd smartware is one of our favorite pieces of backup software for windows users. Wd smartware software is an easytouse backup application that gives you the power to. To use with other operating systems, see reformatting the drive and troubleshooting. Translated versions and updates to this user manual.
Wd smartware software user manual about the wd smartware software 1 about the wd smartware software wd smartware software is an easytouse backup application that gives you the power to. Protect your data automatically relax, your data is secure. Wd smartware pro automatic backup software offers an easy way to back up and protect your important files. Manuals and user guides for western digital wd smartware. After running the update, the software often hangs for too long or freezes up altogether. How to view or access data backed up with wd smartware or wd backup. During setup, the program creates a startup registration point in windows in order to. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Scroll down the screen and click the user manual option. We have 1 western digital wd smartware manual available for free pdf download. Wd greenpower technology lowers internal drive power consumption by up to 30%, a sleep mode reduces power during idle times, and a powersaving feature turns the drive on and off with your computer.
The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. For the first month on the my book studio everything was fine then the wd smartware quit operating. Wd cloud personal cloud storage gives you anywhere access to all your photos, videos, music and files from all your devices. A reboot is required if previous versions of wd backup, wd smartware, wd. Wd smartware is a software program developed by western digital technologies. This user manual provides stepbystep installation instructions and other important information about your wd product. Protect your data automaticallycon tinuous backup instantly makes a second copy whenever you add or change a file. Serial number model number purchase date system and software notes.
The key issue is i need to be able to remote access the smartware share stored in my cloud using window pc, mac or iphone. Problem with wd smartware on external dri apple community. Here is a link to download the user manual for wd smartware, if that. My passport user manual about your wd drive 3 the wd smartware software is compatible with the following operating systems. At the moment the wd smartware pro is only for windows. Watch my passport for mac s reimagined design come to life the reimagined my passport for mac drive will stop you in your tracks. Wd my passport external hard drive set up guide for mac 2019. The wd backup software is compatible with the following operating systems. Wd elements, wd my book western digital, my passport wd, we my cloud,wd my passport ultra, how to installuse 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb 9b 10tb 20tb, 40gb.
Western digital my passport go setup and driver download. Your my passport ssd drive is formatted as a single exfat partition for compatibility with updated windows and mac os x operating systems. You can schedule backups for when your computer is idle or choose automatic, continuous backup to instantly save files when they are added or saved. The most popular version among the application users is 1. The software installer includes 1 files and is usually about 941. If the wd smartware unlock your drive dialog does not appear automatically, click the drive image above the drive is locked message to display it. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. Data transfer speeds up to 800mbs ensure fast transfer of your information, especially when connected via the firewire800 port. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. And we back up pardon the pun the trusted my passport for mac drive with a 3year limited warranty. Mac and pc, stream media to your dlnacompatible devices, and access your files remotely with the wd my cloud apps and the web site.
Cant access smartware backup files from my pc wd community. The problem is with the wd smartware software that comes with the units. Apr 23, 2019 wd smartware is a utility designed for backing up data on west digital wd devices. Our builtin antivirus checked this mac download and rated it as virus free. Protect your data automaticallycontinuous backup instantly makes a second copy whenever you add or change a file. I can not find how to change the password on my drive. Code 193 sign in statistics 1,201 wd smartware manual suggestions. Kit contents as shown in figure 1, your my passport drive kit includes the following. Physical description as shown in figure 2, the my passport ssd drive has. Look for the western digital my passport device and select it. Click the western digital end user license agreement link and read the agreement. Wd smartware software displays a drive is locked you created your password, message in place of the content gauge for your my passport drive. The wd smartware software automatically and continuously backs up all of your important data files to the my book live drivemusic, movies, photos, documents, email, and other files.
Compatibility may vary depending on users hardware configuration and operating system. Translated versions and updates to this user manual can be downloaded from. Jan 25, 2019 wd my passport portable hard drive external hdd manual set up guide for macbook pro, imac, mac mini, mac pro, macbook air. Wd support told me repeatedly to download the software from their site. Wd smartware pro provides you with the flexibility to. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life.
For mac computers, go to the apple menu and select software update. Hello, wd smartware pro does not have a mac version. Wd smartware backup alternative for windows 1087 easeus. This answer explains how to view or access files backed up with wd smartware or wd backup.
This mac app was originally developed by western digital. If you want to keep wd quick view installed to discover networkattached wd storage devices and provide drive status information, clear the uninstall wd quick view check box. Now the user manual for the selected device will open in the pdf viewer. When you see the wd apps window, click the wd icon on the. Wd external hard drive set up guide how to use on mac youtube. What i was able to confirm was that i was able to remotely access smartware share stored in my cloud drive from hotel or starbuck wifi using wd mobile apps on my iphone and ipad. Requires wd smartware software power miser my book external drives are designed to save energy.
Free trial of wd smartware pro auto and cloud backup software wd quality and reliability 1year limited warranty there is a newer model of this item. The size of the latest installer available for download is 7. In this class well show you how to setup the software to. After downloading the wd software, find its location or path on the windows 10 computer. Check out our software, apps and helpful topics to learn how to maximize your personal cloud storage experience.
Watch my passport for macs reimagined design come to life the reimagined my passport for mac drive will stop you in your tracks. Nov 14, 2016 i can not find how to change the password on my drive. Find the western digital my book drives icon on the desktop and then doubleclick it. How to change password on wd my passport for mac wd. System tools downloads smartware by western digital corporation and many more programs are available for instant and free download.
Read speeds up to 2000mbs to decrease load times and get you into the game faster. Use with time machine, partition, and make it work with windows pc. Repair wd smartware error 1605 troubleshooting guide. In this class well show you how to setup the software to protect your data and how to. To use wd smartware to back up file categories either all or just certain ones, do the following. I can log in no problem, and i have installed wd smartware on my mac, but there is no security tab. May 14, 2016 wd elements, wd my book western digital, my passport wd, we my cloud, wd my passport ultra, how to installuse 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb 9b 10tb 20tb, 40gb. The desktop storage pc products are comprised of the valueoriented elements line which is offered in 1tb3tb capacities and the updated my book which hits the topend capacity point.
Wd smartware installer is a program developed by western digital technologies. The western digital my book studio external hard drive has 2tb of storage that works out of the box with your mac os x leopard or snow leopard machine. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Whether youre using a my passport, my book or even my cloud, wd recommends using apples time machine back up software. Here is a link to download the user manual for wd smartware, if that is what you are using. Wd elements, wd my book western digital, my passport wd, we my cloud,wd my passport ultra, how to installuse 100gb. My imac was running agonizingly slow, so i upgraded the memory and the hard drive, which did not help. Wd 1tb elements portable external hard drive usb 3. My passport user manual wd smartware software functional overview 16 table 1. Remember to write down the following wd prod uct information, which is used for setup and technical support. Product firmware product if your product is not listed above, please visit the product page. Western digital wd smartware user manual 57 pages version 1. After researching for a long time, i finally figured out it was the smartware and uninstalled it.
Wd smartware is a program that automatically backs up photos, music, video and data files to an external hard drive. Wd smartware by western digital technologies should i. Your wd product information is found on the label on the back of the device. Wd builds drives to demanding requirements for durability, shock tolerance and longterm reliability. Back up all or selected file categories using wd smartware. No wd smartware imo, the wd smartware is like a virusit hogs all of your cpu memory. My passport for mac user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd security or wd drive utilities software installed, you can use the wd drive unlock utility to unlock the drive there. My passport go portable storage user manual western digital. User manual western digital wd smartware user manual 57 pages. This download is licensed as freeware for the windows 32bit and 64bit operating system on a laptop or desktop pc from backup software without restrictions. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now. Our software library provides a free download of smartware 1. Wd smartware virtual cd manager is an application developed by western digital to help you manage the use of the vdc virtual cd.
How to uninstall western digital smartwar apple community. Read in the smart ware manual that it does not support mybook. Wd smartware a control center for your drive that gives you the power to. During that time weve been listening to our customers. Wd smartware has stopped working sometimes you may find that when you are using an older os, newer items already reformatted it to be compatible with a mac using disk utitlity. Select the uninstall check box on the wd smartware installer for mac screen to display the uninstall wd smartware dialog.
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